The 500 on Sherbourne

The Builder Times Group and it's management arm were in a constant battle with the residents until the Tarion warranty was settled Tarion made a payout and the Board got rid of Times Now we have great new management and issues both big and small are getting resolved and renovations and upgrades are happening The building is often overlooked by buyers because it isn't an iconic glassy tower and Sherbourne St has had a poor image but the suites and views are very nice and this street is changing FAST Some large and unique units

This management office is open from 9 am until 5 pm Monday to Friday making it extremely difficult to interact with anyone in it I took time off work to book the elevator to move a couple of pieces of furniture They demanded the deposit in cash which I explained was an insecure practice for both parties They issued a paper receipt and there is no link to the email system so for my trouble I was given no comfirmation They double booked When I made the booking I explained that I have a 9 5 job and that it would be difficult to come back myself I offered to send someone in my place They refused insisting I would have to come myself I did and showed my identification They wouldn't return my money order and again were extremely rude While the concierge staff is friendly I would definitely not recommend this building if there is any intention of dealing with the management at length They fail to understand that they are providing a paid service to both the management company and tenants A helpful attitude would go a long way That and not sending back packages I suspect that the intention here is to make things more difficult for others rather than support their clientele

I recently bought a condo in this building and it is fantastic The building is well constructed and managed Its clean and the property managers are great The amenities are also very good Both my partner and I are very happy that we purchased a unit in this complex

This building is set to close at the end of January 2011 I am a purchaser of a unit in the building and I am not happy with the management builder I have found that they are very slow to respond to my issues I have found that the quality of materials used is poor They are trying to charge owners a lot of money for blinds that were not ordered and are not listed in the Agreement of Purchase and Sale The opinions expressed in this review are based on my own personal experience Your experience and opinions may differ